Cleaning Services
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Our clients often ask how we clean a carpet and what makes us different to other carpet cleaning companies in Sussex. To answer this we have created this page that details the carpet cleaning method we employ at M&M.

The Carpet Cleaning Survey

This step is the most important step in the carpet cleaning process. It allows us to gain the information required to thoroughly and professionally clean a carpet as we examine the construction, fibre-type, sub-floor, underlay and fitting. All of these factors combine to determine the best method for cleaning a carpet and the correct chemicals to get the very best results possible.

Aside from the intricacies of cleaning carpets, we look at each particular stain or spot to ensure the appropriate removal technique and solution is applied. We have access to a huge array of specialist cleaning solutions and need to know exactly which one to employ.

We also need to assess how much furniture will be moved and lastly, the measurements of the carpet. We charge only for the areas that are cleaned and never cut any corners.

All of this can be completed in under 15 minutes and gives us the vital information we require to proceed.
Contact Us for a Free Carpet Cleaning Survey

Carpet Cleaning Method - Dry Soil Removal

We commence our cleaning process by removing the vast majority of sand, dust and dry soil using an industrial vacuum cleaner. In addition to removing much of the dirt, this process lifts many of the fibres to allow access to the base of the construction in the following steps. We achieve this by covering the entire floor area at least four times in perpendicular directions (as recommended by the National Carpet Cleaners Association).

Finally, we work around the edges of the carpet with a hand tool to complete the dry soil extraction step.

Carpet Cleaning Method - Spots and Stains

We then pre-treat and work on all the areas of staining with the appropriate chemical agents to remove that particular stain. These include, enzymes, carefully selected solvents, oxidising agents, reducing agents and a variety of non-ionic and anionic detergents. Any residue left in treating a particular stain will then be removed during the cleaning process of the entire area.

Carpet Cleaning Method - Pre-spray and Agitation

We move on to treat the entire floor area with the appropriate cleaning agent for that carpet type. This is allowed to penetrate to the base of the construction and removes any grease or oils adhered to the carpet fibres. At the same time, any remaining soil and dust is transferred to the cleaning solution ready for extraction in the following steps.

The cleaning solution is carefully worked into the carpet fibres ensuring the most amount of dirt possible is released and subsequently removed. We can achieve this using a specially designed carpet brush, by working the solution from 4 different directions to further lift the carpet pile.

Carpet Cleaning Method - Extraction

The floor area is then extracted with a powerful hot water extraction machine. This works by first injecting an antibacterial deodoriser into the carpet at high pressure. This dislodges any remaining soil from the base of the construction while killing any germs that reside on the fibres. The injection step is followed by extraction of the dirty solution using a high vacuum to leave the item as dry as possible and odour free.

The machines we employ use twin vacuum motors to remove the vast majority of water and ensure minimal drying times of only a few hours. Only a very small amount of residue is left on the surface of the fibre to ensure an enduring cleanliness of your carpet.

After extracting the main floor area, we employ a specially designed hand tool to extract the edges of the carpet. This tool allows us to remove dirt that is embedded in the carpet right next to the skirting board and in areas difficult to reach with standard equipment.

Carpet Stain Protection (optional)

After the carpet has been cleaned and the surface of the fibre prepared, we can move on to apply fluorochemical stain protector. This barrier can last up to 5 years and coats each fibre to inhibit soiling and staining. It allows our clients to simply mop up spillages as it prevents the fibre absorbing oil and water based stains.

Carpet Cleaning Method - Grooming and Finishes

After cleaning the carpet and applying the the stain barrier, we continue our work by grooming the face fibre to ensure the best visual finish possible.

We then polish all of the skirting boards that surround the carpet that has been cleaned. This leaves the entire floor area looking fresh and restored, but most importantly clean!

Our carpet cleaning methodology